MOR-PLN-078 Version 1 (WIP) Last Review Date: August, 2024

ServiceChannel - MoreCore Integration

1. Overview

1.x Key Stakeholders

1.x.1 CBC

• Nick Spinelli - CBC Contract Manager
• Denise - CBC Contract Administrator
• CBC Helpdesk

1.x.2 TJX Australia

1.x.3. MoreCore Team

• Bryce Marshall - Lead

1.x.4 Atturra

1.x Teams Group

1.x Operations Documentation

Documentation has been written to assist CMMS Users in understanding what the integration achieves

2. Architecture

TODO desdribe platforms

2.x Authentication

3.2 Major Components

3.2.1 Processes

COMMON Process Flow Documentation

https://cbconlinecomau.sharepoint.com/:x:/r/sites/CMMSDevelopment-BoomiIntegration/Shared%20Documents/Boomi%20Integrations/Process%20Flows/Process%20Flow%20COMMON.xlsx?d=w922f800e4430458fa3faac393d27868f&csf=1&web=1&e=YeiFRa (opens in a new tab)

SC-CMMS Process Flow Documentation

https://cbconlinecomau.sharepoint.com/:x:/r/sites/SCCMMSIntegration/Shared%20Documents/General/Process%20Flow%20-%20SC-CMMS.xlsx?d=we9c6a9e5dcc94fa291bf41acdf6fd28d&csf=1&web=1&e=brGsa6 (opens in a new tab)

3.3. Components

All components, including Dynamic Document Properties and Dynamic Process Properties SHOULD BE documented according to their designation as common or integration-specific. As this was built by Atturra, not all variables are correctly defined.

3.3.1. COMMON Component Documentation

https://cbconlinecomau.sharepoint.com/:x:/r/sites/CMMSDevelopment-BoomiIntegration/Shared%20Documents/Boomi%20Integrations/Boomi%20Components/Boomi%20Components%20COMMON.xlsx?d=wd7a8d70a87ed4c99963ec152c129ea1b&csf=1&web=1&e=6KKtp1 (opens in a new tab)

3.3.2 SC-CMMS Component Documentation

https://cbconlinecomau.sharepoint.com/:x:/r/sites/SCCMMSIntegration/Shared%20Documents/General/Boomi%20Components%20-%20SC-CMMS.xlsx?d=waf260a5d3d3045e99d17243e8f8394a1&csf=1&web=1&e=LafSw3 (opens in a new tab)