MOR-PROC-016 Version: 1 Last Update: Dec, 2024
Bug Template - Standard
Notes
- Urgency also needs to be added to the Tag field
- Related tasks (User Stories or Bugs etc) should be added as a link in the Related Work section
- See Raising Urgent Issues (opens in a new tab) for details on how to identify and action an urgent issue.
Template
Urgency: [ P1 - Urgent (Inside BH) | P2 - Urgent (Outside BH) | P3 - High Priority (72 Hours) | P4 - Medium (7 Days) ]
Environment: [ Prod | cmms-test | cmms-demo | cbc-post ]
Platform: [Portal/App (iOS/Android)]
Frequency: [Intermittent | Consistent]
(Optional) User Types Affected: [All/Role/Parent Type/Specific User etc]
(Optional) First Occurrence: [If known, detail when the issue began]
Description:
[What is happening. Be detailed and specific]
Recreation Steps:
Setup: [ Portal | App ] – Browser & version – User role
Steps performed:
- Step 1
- Step 2
- Step 3
Resolution:
[What should occur to resolve the issue]
Notes:
[Any other related information, including links to the CMMS Support Portal ticket]
Attachments:
[Indicate if any screenshots/videos/documents have been attached to the task]
CBC DevOps References:
[If the fix involves changes related to Process or HTML files that have been updated on CBC DevOps, list them here]
Screenshots:
[screen shots]